Politique de confidentialité

Last updated: August 12, 2026

Homaluxe operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Homaluxe is a store powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understand this Privacy Policy and how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you or another individual.

Depending on how you interact with the Services, your location, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information, including credit card numbers, debit card numbers, bank account information, payment card information, transaction details, payment method, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us, including information you provide when communicating with our customer service team.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or services or access our websites, as well as through cookies and similar technologies.
• From our service providers, including when we use them to implement certain technologies and when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including to fulfill our contract with you, process payments, process orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipments, facilitate potential returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to make the Services more relevant to you and improve them.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements about products or services on the Services or on other websites.

These advertisements may be based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or respond to fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services.

If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or other login credentials with anyone.

Communicating With You

We use your personal information to provide customer service, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, enforce our terms or policies, or investigate potential violations of them.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• Shopify, service providers, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, processing, and shipping.
• Business and marketing partners to provide you with marketing services and advertisements.
• When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• Our affiliates or companies within our corporate group.
• As part of a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including subpoenas, search warrants, or similar requests, to enforce applicable terms of service or policies, or to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country where you reside, in order to provide and improve the Services.

To protect, develop, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your information for these purposes.

For more information about how Shopify uses your personal information and the rights available to you, please consult Shopify's Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your information through Shopify's privacy portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of information found on them.

Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions on how it may be used by us or by a third party.

The inclusion of these links does not, by itself, imply endorsement of the content of those platforms or their owners or operators, unless otherwise stated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.

If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that it be deleted.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal information, as those terms are defined under applicable law, relating to individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee complete security.

Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request where permitted by law.

Right of Access / Right to Information

You may have the right to request access to the personal information we hold about you.

Right to Deletion

You may have the right to request that we delete the personal information we hold about you.

Right to Correction

You may have the right to request correction of inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party, subject to certain circumstances and exceptions.

Communication Preferences

We may send you promotional emails. You can unsubscribe from these communications at any time by using the unsubscribe option included in our emails.

If you unsubscribe, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you may have the following additional rights:

Right to Object and Restrict Processing

You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent.

If you withdraw your consent, the lawfulness of processing based on your consent before its withdrawal will not be affected.

You may exercise these rights through the appropriate options available on the Services or by contacting us using the contact information provided below.

For more information about Shopify's use of your personal information and the rights you may have, including rights relating to data processed by Shopify, you can consult Shopify's privacy information.

We will not penalize you for exercising any of these rights.

We may need to verify your identity before processing your request, within the limits permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to request the exercise of your rights on your behalf. Before accepting such a request from an agent, we may require proof that you authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the contact information provided below.

Depending on where you live, you may have the right to challenge our decision by contacting us or by filing a complaint with the appropriate data protection authority in your region.

For the EEA, you can find a list of the relevant data protection authorities through the appropriate official resources.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, an equivalent agreement issued by the relevant UK authority, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us using the information below.

Email: ilyesoulebsir@gmail.com