Politique d’expédition

At Homaluxe, we want your shopping experience to be simple and seamless, from checkout to delivery. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout. Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order, and available shipping options.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email. Please allow some time for the tracking information to become active.

Delays

Homaluxe is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your order. If you provide an incorrect or incomplete address, contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed.

Damaged or Missing Orders

Please inspect your package when it arrives. If your order arrives damaged, is missing an item, or you receive the wrong product, contact us as soon as possible so we can review the issue and assist you.

International Shipping

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have questions about your order or shipping, please contact us at:

Email: ilyesoulebsir@gmail.com